Chris and I would like to say a very big thank you to you and your staff for the excellent job that you have all made of the fitted sofa in our conservatory.
The result has far exceeded our expectations and we have had nothing but praise from all our friends that have seen it.
It has been so enlightening to work with a company that sticks to its word and does what it says it will do and on time, if not before.
We were most impressed with the way the dealt with the problem that arose. No attempt was made to get out of sorting it out and correcting the problem in an efficient and extremely fast way.
If any new customers should request a reference we would be pleased to talk them and show them your work.
Should we require any further upholstery in the future there is only one company we would go to.
Once again thank you and your staff for a truly great job.
Chris and Dave Rogers
To all the team at Edward Charles Interiors,
I just wanted to say how pleased I am with the chair and sofas. It has been a real joy dealing with you. From the moment I put my head round the showroom door to delivery this morning the friendly efficient service has been excellent. I would recommend you without hesitation. Keep up the good work!
- Peter Turner
Grahame Mead wittingly burst into my life with his well-timed advert in the Sudbury Mercury, 23 December 2014 for `EDWARD CHARLES INTERIORS Retailer of Bespoke handmade upholstered furniture’ in Ringers Yard, Long Melford.
Grahame’s website is perfect, providing examples of the exceptionally high quality of his work. It sets out how Grahame started `GEM Upholstery’ workshop in 1971, when 19 years old and how `we pride ourselves on the highest quality workmanship and complete customer service is paramount.’ With son Jeffrey as his business partner, Grahame has opened `a beautiful showroom in the stunning village of Long Melford’. Having met Grahame at Ringers Yard (and daughters Laura and Rebecca) we decided to proceed, using Grahame’s expertise to decide on the fabric and finalize the design.
We are now the proud owners of two stunning new sofas, `Art Deco’ style in `white’ with `charcoal’ piping, delivered by a justly proud Grahame and Jeffrey. The sofas are perfect, exactly matching the design we had requested.
We are delighted to confirm that Grahame and his team do provide great customer service and sofas of `the highest quality workmanship’. Thank you so much Grahame. It was a pleasure doing business with you. I was so lucky to have seen your advert. Long may you and your business continue to thrive, making even more customers happy.
Best wishes from Mr & Mrs Joannou, Kent.
"To all at Edward Charles Interiors, Thank you for our beautiful furniture"
- Carol and Dave Medley
Dear Grahame and Family,Just wanted to write and thank you one more time for our fabulous sofa and armchair. We are delighted with them. Best wishes to you all.
- Tracy & David McDonald